APSRTC, Profile, Corporate Philosophy, APSRTC Principles of Operation, How to book a APSRTC Reservations, Computerized APSRTC Reservations in Hyderabad & Secunderabad,  Computerized Advance Booking APSRTC Reservation Current Ticket Issues Counters, APSRTC Reservation Counters In Hyderabad.

APSRTC is committed to provide consistently high quality of services and to continuously improve the services through a process of teamwork for the utmost satisfaction of the passengers and to attain a position of pre-eminence in the Bus Transport sector.

Profile

The origin of APSRTC dates back to June1932, when it was first established as NSR-RTD (Nizam State Rail & Road Transport Department), a wing of Nizam State Railway in the erstwhile Hyderabad State, with 27 buses and 166 employees. During the past 74 years, it has registered a steady growth from 27 to 19,270 buses with 766 bus stations, 208 depots and 1,880 bus shelters.

The Corporation's buses cover 6.63 million KMs. and carry 127.87 million people to their destinations every day. They connect 24,336 villages to all major towns and cities in A.P which constitutes 95% of road transport. APSRTC operates to City and Mofussil areas. The Corporation's buses also ply to important towns and cities in the neighboring states of Tamilnadu, Karnataka, Maharashtra, Orissa and Chattisgarh.
The entire network is under the administrative control of 23 Regional Managers in 6 Zones. Zonal head quarters are at Hyderabad. APSRTC under the present name was established on 11th January 1958 in pursuance of the Road Transport Corporations Act 1950.

Andhra Pradesh State Road Transport Corporation has been leading by an example. It has a number of firsts to its credit in India:

• First to nationalize passenger road transport services in the country-1932.

• First to introduce long distance night express services.

• First to introduce A/C sleeper coach, Hi-Tech, Metro Liner, Metro Express and Inter-City services.

• First to introduce Depot computerisation-1986.

• First to appoint Safety Commissioner for improving the safety of the passengers.

• All the 208 Depots in the state are computerized.

• Reservation of tickets on telephone and door delivery of tickets.
   

Corporate Philosophy

• To provide safe, clean, comfortable, punctual and courteous commuter service at an economic fare.

• To provide employee satisfaction in financial and humanistic terms.

• To strive towards financial self-reliance in regard to performance and growth.

• To attain a position of reputation and respect in the society.

Principles Of Operation

• provide efficient, effective, ethical management of the business.

• To assist the State administration in attaining good governance.

• To treat the customer, i.e. passenger, as a central concern of the Corporation's business and provide the best possible service.

• To explore and exploit technological, financial and managerial opportunities and render the business cost effective at all times.

• To regularly and constantly improve the capabilities of employees for higher productivity.

• To focus on service conditions and welfare of the employees and their families consistent with their worth to the Corporation.

• To fulfill its obligation to the State and Central governments by optimizing return on investment.

• To emphasize environmental and community concerns in the form of reducing air and noise pollution.

• To consciously conform to the policy guidelines of the State in its business operations.

• To reach a position of pre-eminence in bus transport business.

HOW to Reserve APSRTC Reservations

Passenger who requires to book a ticket has to visit APSRTC Reservation counter or any Authorized Ticket Booking Agent's counter. There is a printed "Integrated requisition form for reservation/cancellation/ postponement/ preponement". The Passenger has to fill up the columns of the form and present it before the reservation clerk/ATB Agent along with fare amount.

By Credit Card

Credit card facility has been introduced to enable advance reservation of tickets on the strength of credit cards and has been implemented at MGBS/Hyderabad and JBS/Secunderabad w.e.f. 1.12.2001 duly having a tie up with Citi-Bank. The salient features of the credit card Reservation facility are:

• Facility to buy tickets on production of credit cards at reservation counters at MGBS, (Hyderabad ) and JBS (Secunderabad).

• All Master / Visa Cards are accepted.

• No need to pay service charges by Credit Card holders.

• Exclusive Reservation Counters are provided for Credit card holders to save time.

• This facility is being extended to Bangalore, Vijayawada and Visakhapatnam cities.

By Phone

The system of reservation of tickets on telephone and door delivery has been introduced from the year 1995. As on date, this facility was offered to 25 cities/ towns like Vijayawada, Hyderabad, Guntur , Anantapur, Bangalore, Cuddapah, Eluru, Kakinada etc.

By Agents

To extend ticket reservation facility to the doorsteps of the customer and to improve the sale of tickets in Twin Cities, the scheme of computerized reservation system was introduced during the year, 1998. About 50 Computerized ticket booking centres are available apart from MGBS, JBS and Dilsukhnagar.
Through the private computer ticket booking agents, daily 2019 tickets are sold on an average realizing an amount of Rs.3,23,727/-.

Link System To Tirupati, Tirumala

On reaching Tirupati (to avoid waiting in queue for purchase of tickets to proceed to Tirumala), the system of link tickets (Rs.16/- for ordinary and Rs.20/- for Express) to Tirumala has been introduced. These tickets are available at all the advance reservation counters and with the service conductors of Tirupati bound services.
Similarly, both up & down journeys ticket ordinary Rs.32/- , Express Rs.40/- can be purchased for onward and return journey from Tirupati to Tirumala. (These tickets are sold at all our Bus stations and through conductors of Tirupati bound services).